Welcome to TasTCreations!          Call us toll free (888) 506-7273 to place your order today!
 
 

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Frequently Asked Questions

What kind of training/experience have you had decorating cakes?
I have viewed your gallery but do you have any references?
Do I need to schedule a time/date to come and talk with you or can I come anytime?
How much do you charge for a consultation?
Who & how many people should I bring with me to my consultation?
I really want my children to be involved in picking out the flavors...Can I bring children to the consultation?
Should I come prepared to pay a deposit?
Can I bring in a picture or drawing of a cake for you?
What if I can't make the consultation or if I am running late?
What can I expect at my consultation?
When should I book my wedding cake?  Can I just hold the date?
How much cake should I order?
What is an "Extra Servings Cake"?
Can you give me an estimate on how much my cake will cost via email?
Do you deliver to Mackinac Island? If so what is the cost for delivery & setup?
What are your delivery areas & what do you charge for delivery?
Are there different prices for any of the cake flavors or fillings?
Can I order different cake flavors/fillings for each tier?  Will it cost more?
What exactly is Fondant?
What are sugar paste flowers?  What is the difference between real flowers and sugar paste flowers?
Do you supply ribbon, Bridal Party Figurines, Stands or Fountains?
Will my cake melt if its being displayed outside?
Do you supply fresh flowers or do I go to my florist?
Will you put real flowers on my cake and/or table?  What is the cost?
Do you supply cake toppers?  If I have my cake topper, do I bring it to you?
Do you provide a box for my anniversary cake?
When is the final payment due for my wedding cake?
What is your policy on cancellations?
How can I make a payment?  What payment methods do you except?



What kind of training/experience have you had decorating cakes?
Glory McLennan is the owner/operator of TasTCreations.  Glory was trained in the Wilton Method of Cake Decorating & has been in business since April/2003.
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I have viewed your gallery but do you have any references?
TasTCreations has many references for you to contact.  Give us a call and we will gladly give you the information.  Go to Top of Page

Do I need to schedule a time/date to come and talk with you or can I come anytime?
Yes, please call ahead to schedule your consultation.  As a personal residence and business TasTCreations can not speak with anyone who just shows up unexpectedly plus no cake samples would have been prepared for you. Go to Top of Page

How much do you charge for a consultation?
Consultations are no longer free due to many no shows!  A $25.00 consultation fee will be needed before we will schedule a meeting with you payable by credit/debit card.  Give us a call & we will be glad to help you start planning! Go to Top of Page

Who & how many people should I bring with me to my consultation?
The who is all up to you...Myself & my artist will also be here to help you make the best decision.  Three people is really the max we would recommend.  More then three might make it difficult in deciding your cake.  Let us know how many people you will be bringing prior to your appointment so we will have enough samples. Go to Top of Page

I really want my children to be involved in picking out the flavors...Can I bring children to the consultation?
Absolutely!  We encourage it...Family is so important and they will love being a part of the excitement in planning.  Keep in mind consultations can run as long as an hour & can be more involved then you might anticipate...Be sure before you bring children they can be patient during this time. Go to Top of Page

Should I come prepared to pay a deposit?
We recommend you come prepared to pay a deposit if your serious about booking and don't want too loose your date but you are under no obligation to book your wedding cake at the time of consultation.  You may want to look around and see what your options are. Go to Top of Page

Can I bring in a picture or drawing of a cake for you?
Of course!  Any pictures or sketches you have would be great and extremely helpful!  We also have many cakes to look at, so don't worry if you do not have a picture or an idea yet. Go to Top of Page

What if I can't make the consultation or if I am running late?
Please call at least 24 hours in advance if you can not make your appointment!  We will gladly work around your schedule.  If you find yourself running late by more then 30 minutes and you have not contacted us we will not be available if you do show up.  Please keep in mind "no shows" will not be able to book another consultation with TasTCreations.Go to Top of Page

What can I expect at my consultation?
We will ask you before you come what flavors/fillings/icings you might be interested in...You will be given samples of these to taste.  We will give you a book of wedding cake pictures as well as our portfolio, various information, our brochure & contract.  We will then go over all ideas & any thoughts you have.  You will be given time alone to think and go over all the information you have been given.  We will return and answer any questions you may have.  Your appointment can take as long as an hour or be as short as 20 minutes.  You can book your date at the end of your consultation. Go to Top of Page

When should I book my wedding cake?  Can I just hold the date?
We recommend booking 3-6 months in advance right now.  Every year we are getting bigger and busier as we get more well known.  If you find your getting into April, your wedding is in August and you still don't have a baker, I would definitely recommend booking immediately.  You can just hold your date.  You will need to fill out a contract & put down an estimated deposit, based on your guest count.  When you have decided on a design and structure, you can come in or call to finalize your contract with us. Go to Top of Page

How much cake should I order?
Are you going to save your top tier for your anniversary?  Are you going to serve your top tier?  Most banquet facilities & caterers will simply cut up the cake and pass it out to every place setting rather then ask your guests individually if they would like a piece of cake.  Because of this we recommend ordering a slice of cake for every guest attending.  Most couples do not have final count of guests until one month prior to wedding date.  However, you can make things simple...Take 20% off the amount of guests you are inviting.  Example: 300 guests x .20 = 60, 300 - 60 = 240 servings.  Please only order what you think you will need!  We will gladly add an extra servings cake but we will not change a cake structure once it has been booked and confirmed. Go to Top of Page

What is an "Extra Servings Cake"?
This is a sheet cake with the same flavors/fillings as your wedding cake that no one will be viewing.  The cake will be delivered with the wedding cake and given to your reception facility.  It will be cut and served just like your wedding cake and you guests will not know the difference.  Extra servings cakes are not decorated.  All extra servings cakes are $2.00 per slice.   To order an extra servings cake you must have a minimum 3 tier wedding cake booked.  If you think you might run out of servings once you get your final count please order your extra servings when your final payment is due, 4 weeks prior to wedding date. Go to Top of Page

Can you give me an estimate on how much my cake will cost via email?
No, sorry we can no longer have first contact via email.  Due to fake, fraudulent emails we must speak with you in person or on the phone.  After we have spoke with you, then communication via email is not a problem at all. Go to Top of Page

Do you deliver to Mackinac Island? If so what is the cost for delivery & setup?
Yes we deliver to Mackinac Island.  The cost varies depending on size of cake to transport, includes carriage ride to & from reception locale, round trip ferry ticket & time spent over on Island.  Delivery on Mackinac Island can consume a lot of a decorator's time. Go to Top of Page

What are your delivery areas & what do you charge for delivery?
We deliver to most of Michigan, from Sault Ste Marie, Mackinac Island to Traverse City and beyond.  The delivery charge is per mile and depends on size of cake to transport. Go to Top of Page

Are there different prices for any of the cake flavors or fillings?
All our fillings are included in your quote and are equal in price...Our cake flavors differ in price...Premium flavors start add $0.50 per slice.  To view our flavors click here! Go to Top of Page

Can I order different cake flavors/fillings for each tier?  Will it cost more?
Yes you can.  You have many options.  You can mix and match however you choose.  There is no extra cost to mix and match. Go to Top of Page

What exactly is Fondant?
The smooth, almost flawless icing seen on many traditional wedding cakes is fondant. Depending on the type of fondant, it can be rolled and draped over a cake or poured over a cake as a liquid. Fondant gives a cake a smooth, professional appearance, keeps the cake moist longer, and provides a distinctive flavor and texture.  Satin Ice rolled fondant is used on ALL our cakes and tastes wonderful unlike most brands!  Our chocolate rolled fondant tastes like a "tootsie roll' , most clients describe it as.  It can also be flavored to your liking. Go to Top of Page

What are sugar paste flowers?  What is the difference between real flowers and sugar paste flowers?
Sugar paste, also known as gum paste, is used for making all kinds of fancy decorations, such as long-lasting flowers, ribbons, bows, leaves, and just about anything else you can imagine.  It is really a pliable "sugar dough", mixed with gums which makes it easy to shape like clay.  It has a long and interesting history and has been used by confectioners to make edible decorations since the late medieval period.  Sugar paste flowers will last forever.  Real flowers however do not.  You can save your sugar paste flowers and they will keep looking beautiful as the day you got married.  Many Brides are starting to have there own bouquets made out of sugar paste. Go to Top of Page

Do you supply ribbon, Bridal Party Figurines, Stands or Fountains?
All of these items can be supplied except ribbon.  Please supply ribbon to us at least 2 weeks prior to event.  There is a $100.00 deposit on all wedding cake stands, fully refundable when undamaged stand is returned to TasTCreations on the next business day following the wedding.  Figurines are available for purchase but if rented cost $7.00 per set of 2.  All rentals are due back on the next business day following event. Go to Top of Page

Will my cake melt if its being displayed outside?
We strongly recommend having fondant icing if you must have your cake outside.  Having your cake outside really limits your fillings and our buttercream is sure to melt in temperatures above 80 degrees.  Insects will also be drawn to our buttercream icing...So just keep these factors in mind when planning. Go to Top of Page

Do you supply fresh flowers or do I go to my florist?
No, TasTCreations does not supply fresh flowers.  We can however help you in finding a flower shop.  If need be we can pick your flowers up and/or order them for you for a low fee.  Call us to make special arrangements. Go to Top of Page

Will you put real flowers on my cake and/or table?  What is the cost?
Yes, TasTCreations will put flowers on your cake and/or table for you as specified by you.  We do not charge for this.  The table is part of the cake and we love to decorate both accordingly. Go to Top of Page

Do you supply cake toppers?  If I have my cake topper, do I bring it to you?
Yes, we will have them viewable online soon.  We also have a book of cake toppers for you to view at your request.  If you have your own topper that you have already purchased please bring it to us at least 2 weeks prior to event. Go to Top of Page

Do you provide a box for my anniversary cake?
Yes, We provide a box for your anniversary cake at no charge as well as extra boxes for your quests at your request. Go to Top of Page

When is the final payment due for my wedding cake?
Final payment is due 4 weeks prior to your wedding date.  NO EXCEPTIONS!  We will not hound you or call you to remind you.  This is your responsibility.  If payment is not received by date specified on your contract, your date will be void and no cake will be delivered.  No refunds!!!Go to Top of Page

What is your policy on cancellations?
Cancellations are only accepted 4 weeks prior to wedding date and refunds are mailed out promptly. Go to Top of Page

How can I make a payment?  What payment methods do you except?
You can make a payment online by using any of our payment icons on this site that you see below or call us toll free.  Click here to visit our make a payment page.  We accept most major credit cards & paypal.  We can send you an invoice via email also with instructions on how to pay with paypal.  Checks are only accepted for deposit and date will not be held until check has cleared and funds have been verified. Go to Top of Page

 


 

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